Billing Specialist

• Manage accounts receivable and collections activities, including reviewing overdue balances, following up with customers, sending payment reminders, conducting collection calls, and applying account suspensions where required
• Maintain overdue account and collection reports, including accounts more than 10 days overdue, and exclude cases already transferred to collection agencies
• Process collection agency returns, customer inquiries, insolvency cases, and related claims documentation
• Import bank statements and post incoming customer payments accurately and timely
• Maintain open Accounts Receivable items, including cent differences, bank fees, unapplied cash, and other reconciling items
• Prepare weekly cash reports and AR-related monthly closing reports
• Upload invoices and supporting documents to customer portals and internal drives
• Monitor bounced invoice emails, update customer contact information, and resend invoices where required
• Manage the Accounts Receivable and E-Invoicing mailboxes in German and English
• Maintain and process accounting records, customer communications, and supporting documentation in German and English, including review of German customer contracts and business documents where required
• Process invoice corrections, credit notes, write-offs, and account adjustments
• Review and approve Sales Orders in NetSuite and Opportunities in Salesforce
• Maintain and review the Bad Debt List, process book-specific bad debt reclassifications, and reconcile AR-related general ledger accounts
• Support month-end close activities and internal or external audit requests as required

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