Billing Specialist

• Develop and maintain strong, long-term relationships with key customers
• Serve as the primary point of contact for complex issues and strategic discussions
• Handle and resolve customer issues and escalations using in-depth knowledge of organizational products and services
• Use data analytics, customer feedback, and insights to identify trends, pain points, and improvement opportunities
• Manage and strengthen relationships with peers and other departments
• Provide regular updates to management on customer engagement performance and strategic initiatives
• Develop and implement personalized engagement initiatives to enhance customer retention, loyalty, and advocacy
• Collaborate with other departments to improve solutions and ensure seamless customer interactions
• Provide mentorship and training to junior ABMs when needed
• Ensure customer engagement activities comply with ethical and legal requirements, including data protection and consumer rights
• Stay abreast of emerging technologies and innovative solutions to enhance customer engagement and streamline processes
• Understand billing terms and meet deadlines for sending invoices to clients
• Track billed and unbilled accounts with the Team Lead and provide fast, accurate statuses when requested

Explore Account Billing Manager – Spanish Speaker at HP France. Review requirements and application details.

Billing Specialist jobs in Romania

Account Billing Manager – Spanish Speaker

Account Billing Manager – French Speaker