Broker

• Manage a workload of up to 125 program participants
• Maintain required contact with assigned participants, including monthly telephone calls
• Respond to participant inquiries and maintain email communication as needed
• Resolve participant issues
• Provide practical skills training in locating community resources; recruiting, selecting, hiring, training, and supervising employees; purchasing goods and services; and managing a monthly budget for direct care workers
• Assist participants with enrolling in the California Self-Determination Program
• Complete required enrollment paperwork
• Help identify community resources, services, and supports to meet participants' life goals
• Help participants develop spending plans and schedule employees within monthly budgets
• Assist direct care workers with required employment paperwork
• Monitor participant health and safety through monthly phone contact
• Maintain progress notes in accordance with NASW standards
• Report and respond to participant complaints and grievances
• Act as a mandated reporter for allegations of abuse, neglect, and exploitation
• Provide support brokerage under contract with the California Department of Human Services

Broker jobs in California

Support Broker