Broker

• Build agent and broker relationships
• Manage current book of business
• Provide excellent customer service
• Seek opportunities to access and cultivate new markets
• Effectively manage carrier relationships
• Provide guidance and training to Assistant Broker
• Review and analyze risks, ensuring all required information is obtained
• Perform other duties as assigned

• Apply a person-centered approach to program functions
• Coordinate day-to-day implementation of contractual requirements within state Medicaid guidelines
• Create care plans, train clients on services, audit services, and report findings to the contracted entity
• Assist clients with plan and budget development, submissions, and revisions
• Provide service to clients, employees, third-party organizations, and MCOs
• Support day-to-day operations and client advocacy
• Collaborate with stakeholders on service delivery
• Comply with legal requirements, standards, policies, and procedures
• Conduct advanced reporting and oversight activities
• Handle complex service programs and special projects
• Lead, supervise, and complete special projects, including developing and implementing care plans
• Market services to referral sources
• Participate in professional development and training
• Represent the company at stakeholder, health, and provider fairs
• Supervise deliverables and ensure timely project completion
• Enroll clients and employees in services, including developing service/support plans and budgets
• Orient and educate clients on program roles and responsibilities
• Train and assist clients with timecard submission
• Assist clients with program eligibility requirements
• Travel to client homes or other destinations to meet with clients
• Conduct client assessments and contacts
• Maintain documentation in the CRM database
• Compile information for internal or external auditors
• Perform other duties as assigned

Broker jobs in Tennessee

Broker

Broker Support