Business Analyst

• Serve as a bridge between E-ISAC business stakeholders and the Data Analytics team
• Partner with stakeholders to understand strategic objectives, operational challenges, and improvement opportunities
• Elicit, analyze, document, and validate business, functional, reporting, and data requirements
• Translate requirements into user stories, acceptance criteria, process flows, and technical specifications
• Conduct exploratory analysis to assess performance, identify trends and issues, and support decision-making
• Define and maintain KPIs, metrics, business rules, and reporting requirements
• Evaluate current-state and future-state processes and identify opportunities for efficiency, automation, effectiveness, and improved user experience
• Support business cases and cost-benefit analyses and assess risks and impacts of proposed solutions
• Facilitate requirements discussions, solution demonstrations, stakeholder reviews, and feedback sessions
• Support prioritization and delivery of analytics and technology solutions
• Identify data-quality and reporting gaps, monitor implemented solutions, gather feedback, and recommend enhancements
• Maintain requirements, process documentation, decision logs, and project artifacts
• Communicate analytical findings, recommendations, business impacts, and project updates to technical and non-technical audiences
• Perform other duties as assigned

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