Business Analyst

• Own analysis and reporting for marketplace performance across Amazon, Walmart, and TEMU
• Identify opportunities to grow sales, increase visibility, and optimize product assortment
• Support pricing, promotions, advertising strategies, and inventory planning
• Collaborate with Merchandising, Supply Chain, and Brand teams on marketplace launches and campaigns
• Build and maintain dashboards and KPI reports for sales, traffic, conversions, ad spend ROI, buy box percentage, and customer behavior
• Analyze marketplace trends and competitive performance
• Use SQL, Excel/Sheets, Python/R, Tableau, or Power BI to deliver actionable insights
• Implement A/B tests for product content, pricing, and promotions
• Optimize product listings, keywords, SEO, conversion rates, and marketplace policy compliance
• Analyze Amazon PPC, Walmart Ads, and TEMU promotion performance; recommend bids, keywords, and budget allocation
• Collaborate with Marketing on paid and organic marketplace strategies
• Partner with Finance to forecast marketplace revenue and profitability
• Coordinate inventory, replenishment, and FBA/WFS processes with Supply Chain
• Liaise with Customer Service on marketplace-specific issues and feedback

Business Analyst – Marketplaces

• Work with clients and technical resources to identify business problems and develop the right approach and analytical solution
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather, analyze, and document complex business requirements and processes through work sessions and interviews
• Communicate requirements to appropriate parties
• Create complex test case scenarios and monitor or oversee business application testing
• Develop business requirements documents and user stories
• Plan, allocate, and monitor work of other business analysts as needed
• Analyze systems and related data to surface actionable insights
• Assist in providing time estimates for project-related tasks
• Update process and procedural documentation
• Develop a basic understanding of the technical development cycle for mobile applications or web portals
• Support QA, UAT, and Release phases through defect analysis and change maintenance
• Perform other assigned tasks

Business Analyst – Health Insurance

• Provide Configuration Management support for Service Configuration Managers
• Act as subject matter support for Service Configuration Management customers
• Execute delivery of customers’ Configuration Management services
• Manage customer relationships as part of the team governing CMDB accuracy
• Contribute to managed services contract outcomes
• Contribute to Service Improvement for the Configuration Management Service
• Support delivery of an accurate CMDB
• Transition new customers to the Configuration Management Service
• Ensure Configuration Management plans, processes, and procedures are followed, documented, implemented, and communicated
• Govern and validate updates to Configuration Items within the CMDB
• Check for changes requiring updates, update and create desktop assets, and action asset update requests in the CMDB
• Contribute to accurate customer reporting
• Escalate and highlight CMDB exceptions
• Provide customer service according to Datacom’s Configuration Management service delivery methodology and processes
• Interpret Data Inventory technology outputs and provide analysis and reporting
• Liaise with service management and customer teams to define and execute Configuration Management standards, processes, procedures, plans, and controls

Business Analyst jobs in Philippines

Business Analyst – Marketplaces

Business Analyst – Health Insurance

Service Configuration Management Analyst