Business Intelligence Developer

• Analyse, configure, and improve CRM, contact centre, reporting, and related Revenue Operations tools
• Gather stakeholder needs and translate them into requirements, process flows, and specifications for system changes and integrations
• Analyse revenue and operational data to identify trends, anomalies, and performance drivers
• Define and maintain performance metrics and dashboards for lead conversion, pipeline progression, enrolments, revenue, and team productivity
• Validate data across systems, investigate discrepancies, and improve data capture and reporting practices
• Identify bottlenecks across the student acquisition and payment journey and implement data-supported improvements
• Configure tools and support system integrations
• Use AI, automation, and platform features to reduce manual work and improve accuracy
• Investigate tooling and reporting issues, coordinate fixes, and validate system changes
• Communicate insights and recommendations to leadership, commercial teams, and external partners when required
• Monitor Revenue Operations practices, industry trends, and emerging tools to identify continuous-improvement opportunities

Explore Technical Business Intelligence Analyst at HyperionDev. Review requirements and application details.