Business Operations

• Report to the VP, IT and lead the team responsible for internal business applications, integrations, and connected platforms
• Bring structure, scalability, and reliability to company-wide systems and data operations
• Modernize system connectivity and establish integration strategy and governance
• Lead, coach, and develop a tenured team through operational transformation
• Clarify roles, responsibilities, and ownership across the team
• Build accountability, continuous improvement, and cross-functional collaboration
• Own administration, configuration, and roadmap for CSI, Sugar’s internal Sugar Sell and Sugar Serve implementation
• Oversee customer and partner portals for reliability, performance, and business alignment
• Serve as subject matter expert on the CSI data model and partner with data and analytics teams
• Define system-of-record principles, data ownership standards, and integration governance
• Assess the integration landscape, including APIs, Zapier/Tray automations, and manual processes
• Define and implement target integration architecture, patterns, standards, and tooling
• Evaluate integration tooling and make build-versus-buy decisions
• Maintain an integration inventory with clear business and technical ownership
• Implement governance, monitoring, and documentation for observable, maintainable, resilient connections
• Establish structured intake, prioritization, capacity planning, and delivery metrics
• Develop and maintain a 12-month business systems and integrations roadmap
• Drive adoption of AI-enabled workflows and tooling for documentation, testing, support, issue triage, analysis, and delivery execution

Business Operations jobs in Colorado

Director, Business Systems – Integration