Business Operations

• Manage day-to-day operations, workflows, internal processes, and documentation
• Draft company policies, SOPs, and internal guidelines
• Identify operational inefficiencies and implement practical solutions
• Coordinate cross-functional initiatives and align teams with business objectives
• Track and analyze KPIs to measure operational success
• Manage critical business information and provide timely insights to the Executive
• Maintain relationships with internal and external stakeholders
• Identify scalability and efficiency opportunities with the client
• Implement best practices and support long-term strategic planning
• Serve as the client’s point of contact for emails, phone calls, and professional communications
• Streamline information flow and provide relevant updates and data
• Prepare meeting agendas, presentations, and reports
• Collaborate with Customer Success, Sales, and other operational teams
• Work with an assigned Executive and receive guidance from an Operations Manager

Business Operations jobs in Sri Lanka

Business Operations Specialist