Business Support

• Serve as a friendly, reliable point of contact for assigned members through phone, email, and Microsoft Teams
• Build and maintain member relationships through regular communication and outreach
• Assist with member questions, requests, and connections to internal teams and resources
• Communicate ProSource programs, initiatives, education, and membership benefits
• Coordinate requests and follow up to ensure members receive timely support
• Connect members with appropriate Vendor and Business Service partners
• Coordinate introductions, meetings, and follow-up communication
• Help members navigate the ProSource Member Portal and PS Elite on Demand
• Assist members in accessing vendor programs, training, events, purchase information, rebates, and other membership resources
• Support events and activities at the ProSource Experience Center at 1010
• Assist with registration, attendee check-in, event setup, and member communication
• Support V11 meetings, Academy training, committee meetings, vendor visits, and other events
• Maintain accurate member records and document interactions in Salesforce
• Capture member feedback, business needs, questions, and opportunities
• Share relevant updates and trends with RBMs and internal teams
• Ensure member requests and follow-up items are communicated and addressed
• Contribute to a positive, collaborative, service-oriented team environment

Explore Business Support Coordinator at ProSource. Review requirements and application details.