Business Support

• Support sales and client manager teams in hierarchy cleanup and identification of top opportunities
• Carry out business reviews for managed accounts, including industry trends, merchant activity reviews, and franchise plans
• Assist with deck and meeting preparation, identify key contacts, prepare business reviews, and participate in meetings
• Conduct market reviews, benchmark analyses, industry trend and competitor research, and payment landscape research
• Coordinate information collection with other teams for marketing, Know Your Customer, and regulatory topics
• Coordinate transversal projects within the OPC team
• Provide administrative support for franchise campaigns, including data checking, cleaning, matching, hierarchy review, and campaign reporting
• Map activation processes and report setup errors
• Consolidate and update onboarding manuals and support governance acquisition processes
• Support client management and acquisition teams to increase business results
• Own small tasks that improve sales efficiency
• Enable the team to spend more time on merchant negotiations and accelerate signings

Explore Business Support Intern, German Speaking at American Express. Review requirements and application details.