Call Agent

• Handle customer inquiries via phone regarding account identification, subscription cancellations, and refund requests
• Gather customer information and forward requests to the appropriate internal team
• Communicate calmly, professionally, and empathetically with customers
• De-escalate challenging situations and address customer concerns
• Follow established procedures to handle requests accurately and efficiently
• Follow up on outstanding requests and ensure all necessary information is provided
• Independently locate relevant information to assist customers and handle inquiries effectively

Explore Inbound Call Agent, English C2 at SupportYourApp. Review requirements and application details.