Call Center Representative

• Answer and place patient calls covering scheduling, authorization/eligibility checks, and billing questions
• Verify insurance coverage and process pre-authorization requests
• Update patient records accurately in AdvancedMD
• Escalate complex or sensitive cases to clinical or billing staff as needed
• Maintain HIPAA-compliant handling of all patient information
• Document call outcomes and follow-up actions consistently

Call Center Representative jobs in Colombia

Call Center Representative, Healthcare – Patient Services