Care Coordinator

• Conduct referral triage, clinical intake assessments and admission processes
• Coordinate and monitor patient journeys across virtual and home-based care programs
• Provide clinical support, education and guidance to patients, families and carers
• Liaise with referrers, treating clinicians, external service providers and multidisciplinary teams
• Identify, monitor and escalate clinical risks, deterioration and urgent care needs
• Support discharge planning, care transitions and continuity of care activities
• Coordinate treatment pathways, including equipment, consumables and service requirements
• Utilise digital care platforms for care coordination, monitoring, scheduling and escalation pathways
• Facilitate virtual ward rounds, complex case reviews and multidisciplinary care discussions
• Manage a shared caseload while contributing to workload balancing and patient flow
• Maintain accurate clinical documentation, patient records and activity reporting
• Contribute to quality improvement, service development and innovation initiatives
• Support implementation and growth of technology-enabled models of care