Care Coordinator

• Perform outreach to members by phone regarding care plan next steps, community or health plan resources, scheduling questions, concerns, and ongoing education
• Connect members with health plan and community resources
• Apply working knowledge of assigned health plan activities and resources
• Provide front-line support for member and provider inquiries, requests, and concerns
• Explain care plan procedures and protocols
• Support member onboarding and day-to-day administrative duties
• Send welcome letters, correspondence, and program educational materials
• Document and maintain non-clinical member records in accordance with state and regulatory requirements
• Provide records to providers as needed
• Make referrals addressing Social Determinants of Health needs
• Comply with all policies and standards
• Perform other duties as assigned

Care Coordinator jobs in Oklahoma

Care Management Support Coordinator II