Care Coordinator

• Apply a person-centered approach to keep the client at the center of all program functions
• Coordinate the day-to-day implementation of contractual requirements within the state’s Medicaid guidelines
• Create care plans based on clients’ needs, train clients on services provided, audit services, and report findings to the contracted entity
• Assist clients with plan/budget development, submissions and revisions
• Provide service to clients, employees, and third-party organizations including MCOs
• Support day-to-day operations and client advocacy
• Collaborate with stakeholders regarding delivery of services
• Conduct advanced reporting and oversight activities
• Handle complex service programs and special projects
• Develop and implement care plans
• Enroll clients and employees in services, including development of service/support plans and budgets
• Orient and educate clients on program roles and responsibilities
• Train and assist clients in timecard submission
• Assist clients with eligibility requirements
• Travel to and from client homes or other destinations to meet with clients
• Conduct necessary client assessments and contacts
• Maintain documentation in the CRM database
• Compile information for internal or external auditors
• Market services to referral sources
• Represent the company at stakeholder meetings, health fairs, and provider fairs
• Supervise deliverables and ensure timely completion of projects
• Participate in professional development and training activities
• Provide customer service to internal and external clients
• Perform other duties as assigned

• Coordinate, align, and sequence program activities and strategic initiatives with Population Health, Ambulatory Care Operations, Ambulatory Social Work, UW Health Legal, UW Office of Legal Affairs, Health Information Management, Information Services, HealthLink Operations, and other internal stakeholders
• Develop workflows and lead optimization of advance care planning implementation and enhancement across UW Health-Wisconsin and the surrounding community
• Promote equity and access to quality care
• Monitor and report existing data to assess organizational advance care planning needs and interventions
• Evaluate and improve program outcomes using evidence-based practice, innovative healthcare delivery systems, patient and provider satisfaction scores, and professional collaboration
• Collaborate with Marketing and Communications to create and deliver advance care planning messaging through social media, digital marketing, media relations, employee communications, and patient communications
• Support community events as needed

Care Coordinator jobs in Wisconsin

Care Coordinator

Advance Care Planning Program Coordinator