Care Navigator

• Conduct 80–100 structured outbound calls per shift/day in a high-volume remote call center
• Contact Medicare members, pharmacies, and healthcare providers
• Identify and resolve medication adherence barriers for patients with chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma
• Follow structured call guides and provide patient education within defined scope
• Coordinate with pharmacies and healthcare providers as needed
• Document all interactions in real time across multiple systems
• Maintain quality, professionalism, and performance in a metrics-driven environment

Explore Adherence Care Navigator 2 – CPhT at TEKsystems. Review requirements and application details.