Care Navigator

• Engage directly with EMTs or Paramedics on the scene of low acuity 911 calls to assess the situation and determine the appropriateness of a telehealth visit
• Coordinate and facilitate seamless telehealth visits between on-scene crew members and medical group professionals
• Operate computer, camera, and microphone equipment to manage video visits and related documentation
• Communicate with healthcare professionals, patients, and emergency responders to ensure accurate information exchange and coordination of care
• Handle multiple tasks in a fast-paced environment with attention to detail and prioritization
• Maintain confidentiality and adhere to HIPAA regulations
• Participate in ongoing training and development in telehealth and emergency medical coordination