Care Navigator

• Attend the hospital to provide support on the Haematology Ward or clinic
• Liaise with consultants, nurses and other healthcare professionals to provide patient support
• Speak with patients, carers and anyone affected by blood cancer or allied blood disorders to offer tailored advice or support
• Refer patients, carers and family members to Leukaemia Care services
• Signpost patients to other blood cancer charities and relevant organisations
• Support patients by phone through the CNS referral process
• Attend a local support group if needed
• Provide regular feedback to the Patient Services team on patients supported and booklets required
• Act as a proactive ambassador and patient support worker for Leukaemia Care
• Build relationships with hospital healthcare professionals to promote the charity’s services
• Promote healthcare professional training and nurse forums
• Sign up healthcare professionals to Leukaemia Care communications
• Represent Leukaemia Care at patient/carer conferences and other events
• Ensure patient information booklets are displayed in the clinic and ward
• Record patient consent and contacts in the Raisers Edge database
• Analyse activity impact using agreed metrics and report progress, recommendations and improvements
• Provide regular reports and KPI updates to the line manager
• Uphold safeguarding, health and safety, learning and development responsibilities

Explore Leukaemia Care Navigator at Leukaemia Care. Review requirements and application details.