Case Worker

• Help individuals find solutions to social adjustment problems and end cycles of crisis and poverty
• Collaborate with partners including law enforcement, children’s aid, Indigenous organizations, and healthcare providers
• Develop case plans, maintain case notes, coordinate cases, and provide referrals
• Complete applications and paperwork
• Conduct home visits and in-home training when required
• Support volunteers and co-workers across multiple program sites
• Provide consultation support to community agencies and refer participants to training opportunities
• Assess suitability for internal and external programs and agencies
• Ensure participant supervision and safety and comply with program policies and procedures
• Participate in community events, food bank activities, Christmas assistance, and other all-hands-on-deck events
• Assist with church services on Sunday mornings
• Lead workshops, courses, and group offerings related to Pathway of Hope case work
• Contribute to program development, statistics collection, outcome measurement, and program materials
• Support policy, learning guide, facilitator material, and administrative framework development
• Coordinate program delivery and complete monthly and project-end reports
• Seek community donations and in-kind support and build external stakeholder relationships
• Attend stakeholder meetings, evaluations, focus groups, and community committees
• Maintain accurate records and statistics
• Participate in training, meetings, and professional development
• Model positive behaviors and boundaries and support The Salvation Army’s mission
• Perform other work-related duties as assigned