Caseworker

• Determine client eligibility for benefits within mandated time frames
• Gather and interpret client data through interviews, case-file reviews, and third-party verification
• Provide clients and applicants with information about programs, services, eligibility requirements, and outcomes
• Refer clients and applicants to other program services as appropriate
• Manage an active caseload of approximately 225 case heads
• Process applications, recertifications, reviews, and program transfers
• Plan and organize ongoing caseloads to maintain timeliness and quality assurance
• Identify potential fraud cases and submit fraud referral documentation
• Assist with local and state hearing processes
• Maintain clear, accurate, and up-to-date case records
• Report program changes to clients and update eligibility or program requirements
• Perform other related duties as assigned

Explore Income Maintenance Caseworker III at Buncombe County Government. Review requirements and application details.