Chief Operating Officer

• Design and implement the operating model for a new crypto-fiat digital banking business
• Establish and oversee customer onboarding, payment operations, transaction processing workflows and day-to-day service delivery
• Build procedures for settlement, reconciliation, exception handling, disputes and operational reporting
• Coordinate with compliance and risk specialists on KYC/AML processes, internal controls, monitoring and regulatory obligations
• Manage banking, payment, card and other financial service partner relationships and operating arrangements
• Define operational KPIs, service standards, escalation paths and management reporting
• Improve operational efficiency as transaction volumes increase
• Recruit and lead a lean operations team
• Own operational budgets and cost efficiency
• Partner with commercial and product leadership on launches, customer segments and market expansion

Explore Chief Operating Officer, COO at Emerald Zebra Talent Solutions. Review requirements and application details.