Claim Specialist

• Conduct on-site inspections and assessments of residential and commercial property damage
• Meet with insureds as the first point of contact, explain coverage, estimate damages, and guide them through the claims process
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims
• Interact professionally with parties expressing strong emotions or concerns
• Provide exceptional customer service and address inquiries promptly
• Gather evidence, document findings, and prepare detailed reports
• Investigate and adjust personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms for claim validity and regulatory compliance
• Negotiate and settle claims within authorized limits
• Work from home and use a mobile office/vehicle for in-person appointments
• Service the Kingsport/Johnson City, Tennessee territory and occasionally assist other territories
• Work flexible schedules, including possible overtime or irregular hours

Explore Claim Specialist – Property Field Inspection at State Farm. Review requirements and application details.

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Claim Specialist – Property Field Inspection

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