Claims Adjuster

• Handle catastrophe property claims requiring field investigations and/or inspections
• Establish rapport with insureds and maintain relationships with agents, underwriters, contractors, restoration vendors, and experts
• Maintain knowledge of territory geography, property-claim regulations and law, public safety and regulatory agencies, insurance and legal climate, and public adjusters
• Handle personal property claims involving outside field investigations and/or inspections
• Handle business interruption features with BI specialists
• Work within defined limits and authority on moderately complex assignments
• Investigate, analyze, evaluate, and negotiate personal claims of minimal to moderate complexity and possibly low-complexity commercial claims
• Manage all aspects of claims, including informal hearings, arbitrations, and small claims litigation
• Maintain productivity, confidentiality, and customer service standards
• Implement and coordinate management techniques to mitigate loss and expense payments
• Exercise moderate settlement and reserving authority
• Use a company claims office or home as a base of operations

Senior Adjuster, Field Service Claims

• Handle property claims requiring outside field investigations and/or inspections
• Establish rapport with insureds and maintain relationships with agents, underwriters, contractors, restoration vendors, and experts
• Maintain knowledge of territory geography, property-claim regulations and law, public safety and regulatory agencies, insurance and legal climate, and public adjusters
• Handle business interruption features in conjunction with BI specialists
• Work within specified limits and moderate settlement/reserving authority
• Investigate, analyze, evaluate, and negotiate personal claims of minimal to moderate complexity
• Handle low-complexity commercial claims as needed
• Manage all aspects of claims, including informal hearings, arbitrations, and small claims litigation
• Maintain productivity, confidentiality, and customer service standards
• Implement and coordinate management techniques to mitigate loss and expense payments