Claims Specialist

• Manage an assigned inventory of claims arising primarily from Personal Lines Auto, Garage keepers Liability, and Commercial Auto Liability policies
• Receive claims assignments and verify and determine applicability of coverage
• Determine the method and extent of investigation for each claim according to company Best Practices
• Review and manage outstanding files for adequacy and timeliness of investigation, evaluation and reserve
• Maintain a timely diary for each case
• Evaluate and adjust claims within the adjuster's authority level
• Report technical matters directly to supervisor and management
• Evaluate and manage auto material damage claims, including total loss handling
• Determine future course of handling and proper method of disposition
• Consult with the claim manager on claims requiring assistance or exceeding assigned authority
• Assess recovery potential and develop information required to pursue recovery
• Participate in quarterly claim reviews
• Follow claim handling requirements for special handling accounts
• Equitably and promptly adjust and manage assigned claims through disposition in accordance with Best Practices
• Provide superior customer service to agents, insureds, and others during the claims handling process

Claims Specialist jobs in Hawaii

Senior Claims Specialist, Auto Material Damage