Claims Specialist

• Receive and manage all customer service-related claims
• Analyze service claims and coordinate with relevant internal stakeholders to resolve them
• Execute the resolution of service claims based on the outcome of the analysis
• Act as the main point of contact between Customer Service, hauliers, and warehouses to manage delivery issues impacting customers
• Collaborate with the Supply Service team to align actions that mitigate risks and minimize customer impact
• Coordinate customer requests with Customer-Facing and Supply Service teams when they may affect warehousing or transportation operations
• Report typically to the Delivery Monitoring and Service Claims Team Leader

Claims Specialist jobs in Sweden

Delivery Monitoring and Service Claims Coordinator