Client Partner

• Train and manage a book of business of NimbleRx pharmacy partners
• Provide proactive solutions and recommend services/features to improve pharmacy revenue and performance
• Serve as a product and technical advisor on NimbleRx workflows and integrations
• Analyze partner performance data and translate insights into recommendations
• Identify adoption, revenue, and operational opportunities
• Understand pharmacists’ workflows, recurring issues, and product performance
• Share potential adoption and growth opportunities with key decision-makers
• Develop relationships with pharmacy owners and staff as the primary strategic point of contact
• Own the customer experience through complex escalations
• Partner with Support, Product, and Engineering to drive resolution
• Translate pharmacy workflows and business needs into context for Product, Support, and Engineering
• Stay updated on new features with Product and Engineering
• Use dashboards, reporting tools, and SQL to understand account performance and identify actions

Client Partner jobs in Arizona

Client Partner, Customer Success