Client Partner

• Manage a portfolio of existing GlobalServe customers as the main point of contact for the overall account relationship
• Learn each customer’s business, IT environment, purchasing approach, and global needs
• Develop account strategies and establish short- and long-term account goals
• Maintain the account pipeline and provide accurate revenue forecasts
• Build relationships with customer contacts at all levels, including executives
• Maintain regular customer contact through meetings, business reviews, and onsite visits
• Analyze dashboards, purchasing and services data, customer feedback, and market information to identify trends, risks, and opportunities
• Identify ways to support customers and grow relationships across hardware, software, and services
• Coordinate account activity across Service Delivery, Supply Chain, Operations, and Finance
• Work with global partners, OEMs, and Connection teams to support customers and resolve service or delivery issues
• Lead QBRs and EBRs and follow through on agreed actions
• Drive revenue growth by developing opportunities within assigned accounts
• Share customer, market, and country trends with internal teams
• Perform other duties and special projects as assigned
• Travel internationally approximately 30% of the time

Explore Client Manager at Connection. Review requirements and application details.