Client Services Representative

• Serve as a liaison for clients after the sale has been completed by the Sales Representative
• Work directly under the Move Coordinator Manager
• Introduce yourself as a Moving Coordinator to already booked clients
• Ensure sales contracts and appropriate sales documents are reviewed, understood, and signed
• Serve as the primary client contact from booking through completion of the move
• Collaborate with Sales Representatives on client-requested service and price changes
• Modify and adjust moving services according to client needs
• Confirm moving details, addresses, services, dates, and times before scheduled moves
• Provide certificates of insurance for moving locations when applicable
• Conduct move-day follow-ups for quality control
• Conduct post-move follow-ups
• Provide excellent customer service and resolve issues before and during move days

Client Services Representative jobs in Albania

Client Relations Representative