Client Services Representative

• Deliver responsive, high-quality support to clients across live chat, email, and phone
• Guide clients through the KYC verification process and compliant onboarding
• Walk clients through the trading platform, including key features and tools
• Build client trust and satisfaction through professional support and platform training
• Monitor the competitive landscape and financial markets to provide accurate, current guidance
• Gather and analyze client feedback to improve the client experience
• Collaborate with other departments to resolve client issues efficiently

Client Services Representative jobs in Australia

Client Services Specialist, Chinese