Client Services Representative

• Serve as the primary contact for clients seeking COA licensing and translation services
• Understand client requirements and prepare accurate proposals, timelines, and budgets
• Provide high-quality customer service through regular communication and support
• Manage requests from proposal through final delivery, including contracts, invoicing coordination, and documentation
• Coordinate with internal teams to deliver licensing and translation services
• Monitor project progress and ensure deliverables are completed on time and to quality standards
• Participate in client meetings and internal project discussions
• Support negotiations and discussions with clients when required
• Maintain accurate records and contribute to knowledge management activities
• Identify opportunities for process improvement and support special projects as needed

Explore COA Licensing Client Services Associate at ICON plc. Review requirements and application details.