Client Services Representative

• Assist clients with inquiries via live chat or email
• Ensure an efficient and excellent customer service experience
• Maintain knowledge of the company’s platform, products, and general market conditions
• Manage and follow up on current and prospective clients’ inquiries and complaints
• Translate customer needs into constructive feedback and suitable solutions for management
• Ensure smooth frontline operations and promptly flag discrepancies or situational risks to management
• Continuously improve team performance, work efficiency, and overall processes

Explore Client Service Analyst, Livechat, Turkish Required at Bybit. Review requirements and application details.