Clinical Operations

• Perform telephonic consultations with patients regarding specialty medication use and disease-state management
• Perform medication reconciliation, screen for potential drug interactions, and provide side-effect management recommendations
• Conduct high-volume product verification to ensure order accuracy before shipment
• Interpret prescriptions and contact prescribers and patients to verify prescription information
• Expedite order processing and meet department production metrics and service levels
• Resolve patient issues and support quality standards
• Verify prescriptions, maintain detailed transaction records, and submit third-party reimbursement claims
• Consult with physicians and nurses regarding pharmaceutical questions and advise on formulary and cost-effective therapies
• Monitor storage, distribution, and use of pharmaceuticals
• Document patient consultations and interventions in pharmacy software and/or EMR systems
• Provide oversight and quality assurance to pharmacy technicians
• Verify controlled-substance validity and prescription information entered into systems
• Coordinate new prescriptions, prescription transfers, and conversions to generic, biosimilar, or preferred drugs
• Answer clinical questions from patients, caregivers, and pharmacy staff
• Stay current with specialty pharmacy therapies, drug approvals, and disease-state treatment guidelines
• Document and report medication errors and support error reduction according to ISMP standards and pharmacovigilance requirements
• Contribute to quality management and continuous improvement activities
• Perform other duties as assigned

Pharmacist – Clinical Operations

• Support day-to-day execution of the NITE contract within HII Mission Technologies
• Manage Virtual and Constructive operations in accordance with contract requirements
• Direct contractor personnel directly or through supervisors
• Establish and implement technical, administrative, and financial controls for contractor FST operations, maintenance, and support
• Ensure quality across operations, maintenance, logistics support, security, transportation, training, safety, supply, quality assurance, configuration management, and documentation
• Ensure contract compliance and correct deficiencies
• Prepare or approve required compliance reports
• Oversee work scheduling, assignments, workloads, and personnel coverage
• Recommend improvements to operations, maintenance, logistics support, and personnel utilization
• Improve work methods and procedures to ensure economy of operation
• Supervise direct reports and appraise performance
• Ensure professional conduct and adherence to Government regulations
• Coordinate temporary reassignment of personnel to other sites as required
• Represent the contractor on contract matters relating to daily range operations when requested
• Meet with the Government and support Government-sponsored meetings, briefings, and reviews
• Coordinate with other contractors and Government agencies
• Coordinate range scheduling with Government representatives

Operations Manager – Site Manager 1

• Manage Virtual and Constructive operations in accordance with contract requirements
• Direct the work of contractor personnel directly or through supervisors
• Establish and implement technical, administrative, and financial controls for contractor FST operations, maintenance, and support
• Ensure quality across operations, maintenance, logistics support, security, transportation, training, safety, supply, quality assurance, configuration management, and documentation
• Comply with contract requirements and correct deficiencies when necessary
• Prepare or approve required compliance reports
• Oversee work scheduling and workloads according to operational tasking and maintenance requirements
• Schedule personnel to ensure adequate task coverage while minimizing overtime
• Recommend improvements or expansions across operations and maintenance activities
• Improve work methods and procedures to ensure economy of operation
• Directly supervise and appraise direct reports
• Ensure employees follow professional conduct standards and Government regulations
• Evaluate assigned personnel performance
• Coordinate temporary personnel reassignment to other sites
• Represent the contractor on daily range operations matters when requested
• Meet with Government representatives and support Government-sponsored meetings, briefings, and reviews
• Coordinate with other contractors and Government agencies
• Coordinate range scheduling with Government representatives