Clinical Research

• Conduct outbound and inbound phone calls with prospective study participants
• Respond promptly to web inquiries, referrals, and marketing-generated leads
• Perform detailed prescreening interviews using approved study criteria
• Educate potential participants on clinical research and study expectations
• Build rapport and establish trust with individuals seeking treatment options
• Schedule qualified participants for screening visits with the research site
• Document all patient interactions accurately within the site's recruitment systems and CTMS/CRM
• Maintain consistent follow-up with interested participants until disposition
• Ensure all patient communications comply with sponsor, IRB, HIPAA, and site requirements
• Collaborate closely with Clinical Research Coordinators and site staff regarding scheduling and participant status
• Maintain daily productivity and quality metrics
• Participate in team meetings, coaching sessions, and ongoing training
• Identify opportunities to improve recruitment conversion rates and patient experience
• Handle 60+ outbound/inbound patient calls per day
• Schedule 8–10 qualified patient appointments per week
• Complete timely follow-up on all assigned leads
• Complete accurate documentation the same day
• Deliver high patient satisfaction through compassionate communication
• Maintain strong attendance and schedule adherence
• Contribute to enrollment goals through productivity, quality, conversion rates, scheduling success, and documentation accuracy

Explore Patient Recruitment Specialist – CNS Clinical Research at UniTriTeam. Review requirements and application details.