Clinical Specialist

• Help make each site independent on procedures, product preparation and support
• Provide guidance on device use so physicians and staff reach expert proficiency and deliver positive patient outcomes
• Travel frequently within an assigned territory after extensive training to clinically train customers on THV technology
• Work independently in valve crimping, case management, pre-case planning, post-case management, 3 Mensio management, Therapy Awareness program management and clinical education programs
• Implement sales and educational materials for clinicians
• Validate software and hardware updates in the field
• Plan and implement growth strategies within focused accounts with Sales Management
• Develop clinical champions among current and potential customers for THV products
• Collaborate with clinicians to deliver training and educational materials during training sessions
• Educate physicians and staff to reach expert proficiency in the THV procedure
• Attend implants and conduct device preparation and Sapien valve crimping in assigned cases
• Support physicians during THV procedures and manage complaint handling as needed
• Support cases outside the assigned region as needed
• Partner with Territory Managers to select sites and grow THV therapy through awareness programs
• Partner with proctors and sales organization to plan and implement physician and support staff trainings
• Assist in developing the THV procedure in Cardiology and Surgery
• Report to an assigned Regional Director and collaborate with Sales, Clinical Affairs, Marketing, Quality, Regulatory and Education

Field Clinical Specialist – Transcatheter Heart Valve

• Administer and support Veeva eTMF and Veeva CTMS, including user provisioning, role configuration, access management, and access reviews
• Provide end-user support, troubleshoot system issues, and coordinate resolutions
• Monitor system performance, usability, and data quality
• Support system releases, upgrades, enhancements, configuration changes, testing, validation documentation, and defect tracking
• Maintain configuration records, work instructions, training materials, and other system documentation
• Configure system objects, workflows, reports, dashboards, metadata, and user permissions
• Execute data loads, bulk updates, and data remediation activities
• Support system integrations and data exchange processes
• Support TMF health, completeness, quality, inspection readiness, reconciliation, audits, and regulatory inspections
• Monitor CTMS data quality and support study, site, milestone, and operational tracking
• Generate reports, dashboards, metrics, and KPIs for study teams and management
• Partner with Clinical Operations and study teams to ensure compliant platform use
• Develop and deliver user training, job aids, and quick reference guides
• Promote best practices and drive system adoption
• Identify workflow automation, process simplification, and operational efficiency opportunities
• Participate in cross-functional clinical systems and process improvement initiatives
• Evaluate new technologies and stay current on industry trends, regulatory expectations, and best practices
• Ensure system activities comply with company procedures, regulatory requirements, and quality standards

Clinical Specialist jobs in Maryland

Field Clinical Specialist – Transcatheter Heart Valve

Clinical Systems Specialist