Clinical Specialist

• Provide expert clinical product and technical assistance and training to physicians and EP Lab staff on electrophysiology systems and catheter equipment during case procedures
• Educate customers on electrophysiology products through technical and clinical information and in-service training
• Collaborate with peers and internal and external partners to share best practices and increase customer value
• Use consultative selling techniques to identify sales opportunities and facilitate Territory Sales Manager contact with key decision makers
• Plan and schedule customer case support
• Develop and maintain customer relationships with physicians, nurses, technicians, administrators, and hospital staff
• Stay current on product instructions for use, best practices, technical troubleshooting, clinical literature, and new product information
• Respond to requests in high-stress environments and formulate solutions through diagnostic dialogue
• Mentor new electrophysiology commercial team members as requested
• Respond daily to customer, practitioner, and partner communications
• Complete account documentation, compliance training, expense reporting, and company system input
• Maintain Safe Fleet standards
• Communicate business issues or opportunities to management
• Ensure compliance with health, safety, environmental, and other company requirements
• Perform other assigned duties

Explore Senior Clinical Specialist, Cardiovascular at Johnson & Johnson. Review requirements and application details.