Collection Specialist

• Own the full billing lifecycle from month-end invoicing and collections through reconciliation and new-program setup
• Drive the transition from manual invoicing to an automated billing engine
• Map and standardize billing logic across 40+ line items and varied billing drivers
• Create invoicing templates and scalable workflows that reduce manual input, cycle time, and errors
• Partner with Finance leadership and Tech to specify, test, and roll out billing automation tooling and integrations across QuickBooks Online, Payhub, and client A/R platforms
• Document billing processes and build auditable, repeatable controls
• Prepare and issue month-end client invoices and reconcile associated cost and revenue GLs
• Set up billing for new contracts and programs by interpreting agreements and confirming applicable fees, rates, periodicity, and indexation
• Investigate invoicing discrepancies, pricing variances, and billing disputes
• Reconcile billed amounts to processor and issuer activity and flag material variances
• Prevent revenue leakage and ensure all billable activity is captured accurately
• Prepare client statements of account
• Own the accounts receivable ledger, aging schedule, collections cadence, cash receipts, and short-payment investigations
• Design and run reminder sequences for outstanding balances
• Recommend escalations, payment plans, and write-offs
• Fulfil client funding, fund transfer, and invoice settlement requests
• Settle invoices by credit card
• Track and report DSO, aging, collections effectiveness, and revenue leakage KPIs to the VP Finance
• Support month-end close, billing-to-GL reconciliation, records maintenance, and audits
• Implement annual contractual price increases
• Provide invoice data and analytics to FP&A
• Own and triage the shared accounting mailbox
• Manage high-volume client and internal requests
• Liaise between Finance and Sales/CSM on contract-to-bill setup

Explore Billings and Collection Specialist at Berkeley Payments. Review requirements and application details.