Collection Specialist

• Make daily collection calls to delinquent borrowers
• Write letters and/or send emails to obtain borrowers’ current financial situation
• Determine appropriate remedies to bring accounts current
• Review loan portfolios for past due accounts and other problems
• Document customer conversations and repayment plans
• Gather and review customer financial information
• Consider deferments to bring customers current
• Prepare loan modification requests and present them to the Special Assets Manager for approval
• Process ACH payments using the Busey website as appropriate
• Meet or exceed collection goals and objectives
• Prepare and review various reports
• Work with attorneys and other outside professionals as needed

Collection Specialist jobs in Illinois

Retail Mortgage Collection Specialist