Collections

• Proactively manage and follow up on delinquent portfolio accounts through outbound calls, emails and customer outreach
• Drive timely resolution of past-due balances through customer engagement and follow-up
• Identify, prepare and forward accounts to appropriate collection agencies when needed
• Maintain ongoing communication with collection agencies to resolve delinquent accounts
• Generate and review reports in Excel/Google Sheets to identify and prioritise overdue accounts
• Assist in month-end closing processes related to accounts receivable and payment discrepancies
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Provide exceptional customer service by responding to inquiries and resolving issues promptly
• Serve as part of the Finance team in a customer-facing Collections Specialist role

Explore Collections Specialist, German Speaking at Lightspeed Commerce. Review requirements and application details.