Collections

• Arrange and oversee completion of all accounts and assigned responsibilities
• Utilize advanced skills and expertise in processes, procedures, and systems to recover aging invoices
• Analyze data to identify and solve complex problems
• Escalate complex issues to senior-level team members and/or leadership
• Work with stakeholders to improve efficiencies and achieve targeted results
• Contribute process improvement ideas based on identified themes and broader business understanding
• Develop professional relationships with internal and external customers and provide timely, professional service
• Continuously develop collections knowledge, skills, and business acumen
• Provide coaching and support to less experienced team members
• Perform other duties as assigned according to team and/or country-specific requirements

Explore Senior Collections Representative at C.H. Robinson. Review requirements and application details.