Collections

• Develop and nurture the team’s talent
• Set individual and collective objectives
• Support agents in the field
• Conduct coaching sessions and performance reviews
• Allocate the receivables portfolio fairly
• Organize work according to priorities and areas of expertise
• Optimize the reduction of overdue receivables and DSO
• Identify bottlenecks and recommend improvements to collection methods and collection and CRM software
• Organize the resolution of complex disputes and litigation matters
• Participate in dispute committees and lead litigation decisions
• Collaborate with the Sales, Legal, and Accounting departments
• Prepare and present detailed activity reports to Cash Collection management

Collections jobs in Tunisia

Team Leader – Collections Officer