Collector

• Manage amicable and preventive collection of a portfolio of customer accounts
• Conduct targeted follow-ups by phone, email, and mail using Hoopiz
• Analyze the causes of payment delays and negotiate payment plans
• Identify, qualify, and record the reasons for collection blockages in Hoopiz
• Coordinate with the Sales, Order Administration, and Accounting teams to resolve customer disputes
• Participate in dispute review committees and report on case progress, risks, and collections
• Prepare formal notices of default and compile case files for external collection partners
• Work with the Accounting team on provisions for doubtful receivables
• Maintain professional customer relationships and ensure all communications are properly documented

Explore Cash Collector at Orisha. Review requirements and application details.