Communications

• Oversee the development and execution of current and future member communications
• Build marketing communications plans aligned with key business objectives
• Streamline templates for letters, postcards, emails, and app notifications
• Ensure clear, consistent, patient-centered messaging across channels
• Manage customization to meet client and regulatory requirements
• Prepare enhanced digital engagement using QR codes and online tools
• Oversee end-to-end communication workflows with attention to detail and timeliness
• Review requests, assign tasks, and ensure follow-through
• Monitor project timelines and cross-functional deliverables
• Maintain compliance, accuracy, and security throughout the communication lifecycle
• Coordinate with print and mail vendors
• Establish quality-control processes for print and digital delivery
• Track vendor performance and maintain vendor relationships
• Transition communications to multi-channel and digital-first distribution
• Collaborate with Clinical, Analytics, Legal, Finance, Operations, Formulary Strategy, Client Management, and Data Analytics teams
• Lead campaign planning with external agencies, vendors, and product partners
• Facilitate meetings, confirm alignment, and resolve roadblocks
• Report directly to the Vice President of Marketing

Explore Director – Member Communications at AffirmedRx, a Public Benefit…. Review requirements and application details.