Community Manager

• Monitor the TikFinity Discord community daily and ensure questions receive answers
• Convert community feedback into structured reports for the product team
• Distinguish genuine product problems from user errors and loud but non-critical feedback
• Communicate product updates, new features, and roadmap themes to the community
• Go live on TikFinity's TikTok account
• Host on-air coaching sessions in Discord
• Maintain a safe and welcoming server through guidelines, FAQs, and de-escalation
• Plan and run community events, including giveaways and challenges
• Track community health through regular reporting on activity, sentiment, and top topics
• Identify power users and develop them into TikFinity ambassadors