Community Manager

• Engage members in community-based settings and establish effective care coordination relationships
• Serve as a liaison between healthcare providers, community resources, and dual-eligible beneficiaries
• Conduct comprehensive assessments of physical, mental, and social needs
• Develop and implement individualized medical, social, and behavioral health care plans
• Lead and collaborate with interdisciplinary care teams
• Help members access housing, transportation, food assistance, and social services
• Educate members and families about Medicare, Medicaid, chronic conditions, medication adherence, and preventive care
• Promote healthy lifestyle choices and self-management
• Monitor health status and care plan adherence and adjust plans as needed
• Follow up after hospitalizations and significant health events to support continuity and prevent readmissions
• Coordinate with physicians, specialists, providers, community organizations, state agencies, and other stakeholders
• Participate in care team meetings and address barriers to care
• Maintain accurate records of member interactions, care plans, and outcomes
• Collect and analyze data to evaluate care coordination effectiveness
• Advocate for beneficiary needs and empower members in healthcare decisions
• Evaluate member satisfaction and address concerns
• Travel regularly for member, provider, and community-based visits
• Report abuse, neglect, or exploitation of older adults as a mandated reporter
• Perform assigned on-call responsibilities
• Adhere to NCQA and CMSA standards
• Perform other related duties as requested

Community Based Care Coordinator – Duals Integrated Care

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow-up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries to boards
• Manage the onboarding and exit of associations
• Coordinate with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals

Community Association Manager, Portfolio

• Supervise the associations in the assigned portfolio
• Coordinate with Boards of Directors, vendors, and the Sentry Home Office
• Provide exemplary customer service while maintaining and achieving company goals
• Meet the needs of each assigned Board and Community to sustain maximum client satisfaction
• Attend, prepare for, and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate janitorial, maintenance, administrative, and other employees
• Collect and code invoices for payment and follow up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries for boards
• Manage onboarding and exit of associations

Community Manager jobs in Michigan

Community Based Care Coordinator – Duals Integrated Care

Community Association Manager, Portfolio

Community Association Manager – Portfolio