Compliance

• Support the day-to-day operation of WBL's compliance program
• Perform scheduled monitoring and testing of lending, servicing, disclosure, licensing, and corporate compliance controls
• Select samples, review records, document results, and retain supporting evidence
• Identify exceptions, assess patterns, and escalate potentially material or repeated issues to the Team Lead
• Support quality-assurance reviews and validate completion of corrective actions
• Maintain compliance policy and procedure inventories, review schedules, approval histories, and published versions
• Coordinate policy and procedure updates with process owners and confirm approvals and distribution
• Administer compliance training assignments, attendance, attestations, completion tracking, and follow-up
• Prepare checklists, job aids, communications, and reference materials
• Enter findings, risks, owners, due dates, and corrective actions into the issue-management process
• Follow up with action owners, review evidence, and maintain accurate status records
• Assist with root-cause analysis, trend reporting, and identification of recurring control weaknesses
• Maintain audit-ready documentation for compliance issues
• Prepare dashboards and reports on monitoring, training, policy reviews, findings, and remediation
• Respond to documentation requests from Legal, Internal Audit, Operations, and authorized stakeholders
• Support compliance reviews of operational changes
• Recommend workflow and documentation improvements based on testing results and recurring questions

Compliance Associate

• Lead the compliance framework across WBL's lending, servicing, and corporate operations
• Maintain the compliance risk assessment, obligations inventory, control framework, annual work plan, and reporting calendar
• Develop and maintain compliance policies, procedures, standards, training materials, and evidence of completion
• Assign, prioritize, and review the work of the Regulatory Associate and Compliance Associate and support their development
• Monitor adherence to applicable federal and state requirements, including usury limits, licensing requirements, and disclosure obligations
• Oversee regulatory change management and validate implementation
• Coordinate licensing, registration, examination, inquiry, and regulatory-response activities with Legal and business stakeholders
• Establish risk-based monitoring and testing plans
• Review findings, determine root causes, assign corrective actions, and track remediation through closure
• Escalate significant or repeated compliance issues and support management decisions with clear risk analysis
• Maintain audit-ready evidence of reviews, findings, approvals, and remediation
• Partner with Legal, Operations, Lending, Servicing, Finance, Internal Audit, Information Technology, and other functions
• Provide dashboards, trend analysis, risk summaries, and status updates to Corporate Legal and executive leadership
• Support product, process, vendor, and jurisdictional changes by identifying compliance requirements before implementation
• Drive continuous improvement in compliance workflows, documentation, quality assurance, and reporting

Regulatory and Compliance Team Lead

• Research applicable federal and state requirements affecting lending, servicing, and corporate operations
• Monitor legal and regulatory developments involving usury, licensing, disclosures, and related obligations
• Prepare summaries of regulatory changes, affected processes, effective dates, and recommended next steps
• Update the regulatory obligations inventory and track implementation actions
• Maintain licensing, registration, renewal, filing, and reporting calendars and supporting documentation
• Coordinate preparation of applications, renewals, reports, certifications, and other submissions
• Support regulatory examinations, inquiries, and responses by organizing requests, owners, evidence, drafts, approvals, and deadlines
• Maintain audit-ready records of submissions, approvals, correspondence, and follow-up commitments
• Assist with regulatory reviews of new products, processes, vendors, and jurisdictional expansion
• Compare requirements against policies, procedures, disclosures, and operational practices to identify gaps
• Coordinate with Legal, Operations, Lending, Servicing, Finance, and other teams
• Support updates to policies, procedures, guidance, training materials, and regulatory reference tools
• Prepare status reports on regulatory changes, licensing, filings, examinations, and outstanding actions
• Identify approaching deadlines, incomplete records, conflicting information, and overdue actions for escalation
• Maintain standardized research files, trackers, checklists, templates, and workflows
• Protect confidential and privileged information and follow quality-control requirements
• Work typically from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday, with additional hours as needed