Consultant

• Run discovery and design workshops with business teams for service request and work-order processes
• Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs
• Set up the customer self-service portal (Digital Customer Service)
• Prepare functional designs, test scripts and training material
• Lead SIT and UAT for your area and support go-live and hypercare

Explore Oracle Fusion Service Functional Consultant at BlackStone eIT. Review requirements and application details.