Consultant

• Represent the company in depositions and arbitrations
• Act as a bridge between legal teams and claims operations
• Manage complex and non-complex disability and leave claims accurately and promptly
• Provide mentorship and guidance to claims staff
• Serve as a subject matter expert on leave policies and procedures
• Analyze claim data to identify trends and provide actionable insights
• Maintain service level agreements (SLAs)
• Support continuous improvement initiatives and departmental special projects
• Communicate professionally with internal and external stakeholders by phone and email
• Build and maintain relationships supporting client satisfaction and operational goals
• Proactively develop action plans to improve process gaps

Consultant jobs in Minnesota

Claims Consultant – Leave & Disability