Consultant

• Answer and resolve customer technical questions on ship structural basic and detail design
• Troubleshoot structural design-related problems in NAPA solutions and follow issues through resolution
• Plan and deliver user training and onboarding sessions
• Travel to customer sites for service visits and sales support
• Provide technical guidance during software trials and follow up with sales to convert trials into commercial projects
• Identify opportunities to expand NAPA usage within existing accounts
• Produce and maintain training videos, user guides, FAQs and knowledge-base materials
• Log and communicate customer requests, defects and improvement ideas to product development
• Collaborate with global Services colleagues, local and global sales teams, and software development
• Bring customer feedback into product development

Explore Technical Consultant at NAPA. Review requirements and application details.