Content Manager

• Manage Salesforce solution architecture as an administrator and internal consultant
• Champion Salesforce/CRM governance across the enterprise
• Support an enterprise-wide Salesforce backlog as a business analyst within an Agile product team
• Assist with project management using Agile Kanban/Scrum methodologies
• Identify growth and efficiency opportunities within VIP Marketing
• Help lead product design and deployment of sales and service solutions on Salesforce and other CRM products
• Understand business needs and enterprise initiatives aligned with VIP Marketing capabilities
• Translate end-user requirements into user stories for easy-to-use, sustainable solutions
• Manage innovative projects from conceptualization through implementation, communication and initial training
• Recommend project prioritization to leadership
• Collaborate with VIP Marketing, IT, casino marketing leaders, analytics, Scrum teams, casino hosts, sales executives, digital VIP teams and vendors
• Manage technical process reviews and acceptance testing against product roadmap goals and sprint deadlines
• Guide what to build and when, ensuring alignment with wider business strategy
• Manage multiple direct reports and collaborate across stakeholders
• Troubleshoot end-user concerns using technical, creative and analytical approaches
• Focus on user experience and user adoption during capability rollouts
• Process dynamic special projects as they arise

Explore Influencer and Content Manager at Caesars Entertainment. Review requirements and application details.